Welcome to the Booking Guide! Here you can find information on how to book tickets, when booking starts and the ticket collection methods, as well as all the fantastic benefits and discounts.
When to Book
Advance bookings will be accepted from 17 October to 24 November 2007. We strongly recommend you to book during this period to avoid disappointment, to get the best available seats and to enjoy fantastic benefits and discounts. Counter bookings at all HK Ticketing and URBTIX outlets will start on 1 December 2007.
How to Book
Advance Booking Period (17 October - 24 November 2007)
Counter Booking Period (1 December 2007 - 16 March 2008)
- URBTIX / HKT Internet Ticketing Service
- URBTIX / HKT Telephone Credit Card Booking
- URBTIX / HKT Outlets Counter Booking
- Overseas Fax Booking (2 December 2007 - 16 March 2008)
How to Collect Your Ticket(s) during Advance Booking Period
Normally it will take about 14 working days to process the Advance booking orders and the tickets will be sent to you by post. For overseas patrons, please allow 20 - 30 working days for order processing.
For local patrons, tickets will normally be mailed to you before 30 November 2007. Please call URBTIX hotline at 2734 9011 to inquire about your booking status if you do not receive your tickets by 10 December 2007. URBTIX will not assume responsibility for tickets lost in the mail if the problem is reported after 17 December 2007.
Special Benefits and Discounts
Special Benefits and Discounts are available during the Advance Booking period: ticket discounts, free drinks coupon and Festival/Student Friends privileges.
Full-time local students can purchase up to two tickets for each performance during the Advance Booking period. Adults may bring a maximum of four children/students to each performance provided that at least ONE standard price ticket is purchased, in the same booking, for that performance. Please note that NOT all price categories carry student concessionary prices. Student quotas are limited and are dealt with one a first-come, first-served basis.
Each holder of a 'Registration Card for People with Disabilities' issued by the Government of the HKSAR may book ONE half-price concessionary ticket for each performance. If you would like to book additional Disabled tickets, or a minder ticket is required, please call the Arts Festival Hotline: (852) 2824 2430 during office hours (Mondays to Fridays: 9:00 am - 1:00pm & 2:00 pm - 5:30pm; Saturdays: 9:00 am - 1:00 pm Hong Kong time). The Festival will be delighted to provide special arrangements upon your request. The seating of the minder ticket will be arranged adjacent to that of the disabled ticket and in the same price category. There are only a limited number of wheelchair seats in each venue and these will be available on a first-come, first-served basis. Proof of identity has to be shown for inspection at the admission point. Those who fail to do so will be required to pay the full ticket price and handling charges.
Re-sale Service and Standby Reservations
From 1 December 2007 to 16 March 2008, a re-sale service for tickets to sold-out performances is available at the Festival Information Counters up to 30 minutes before the curtain time of each performance. A service charge of HK$20 will be deducted from each ticket re-sold successfully. Only cash payments will be accepted.
From 1 December 2007 to 16 March 2008, patrons can inquire and register (in person or by telephone) at the Festival Information Counters to purchase re-sale tickets of sold-out performances. Patrons will be contacted via telephone once tickets are available. Only cash payments will be accepted.
URBTIX Internet Ticketing Service
Starting from 10:00 am on 1 December 2007, Festival tickets can be booked online using URBTIX Internet Ticketing Service at www.urbtix.hk. Tickets will be sent to the subscribers by mail. The service fee is HK$6.5 per ticket and up to a maximum of HK$20 per order. If tickets are requested to be sent by registered post, the service fee is HK$45 per order.
HK Ticketing Internet Booking
Starting from 10:00 am on 1 December 2007, Festival tickets to performances at the Hong Kong Academy for Performing Arts may also be booked on the HK Ticketing website at www.hkticketing.com. A booking fee of HK$10 per ticket will apply. Patrons may choose to collect their tickets at any HK Ticketing outlet, or request delivery by courier or by mail to a specific address subject to an additional courier or mailing charge.
URBTIX Telephone Credit Card Booking
Hotline : (852) 2111 5999 (10:00 am - 8:00 pm daily Hong Kong time)
Telephone credit card bookings for Festival tickets are available through URBTIX from 1 December 2007 until 7 days before each performance. Tickets will be sent to the subscribers by mail. The service fee is HK$6.5 per ticket and up to a maximum of HK$20 per order. If tickets are requested to be sent by registered post, the service fee is HK$45 per order.
URBTIX Free Telephone Reservation
Hotline : (852) 2734 9009 (10:00 am - 8:00 pm daily Hong Kong time)
Free telephone reservations are accepted from 2 December 2007 until 7 days before each performance. Tickets must be collected within three days of the reservation date (counting the date of reservation as day one), after which the reservation will be cancelled if tickets are uncollected.
HK Ticketing Telephone Booking
Hotline : (852) 31 288 288
Starting from 1 December 2007, Festival tickets to performances at the Hong Kong Academy for Performing Arts may also be booked through the HK Ticketing booking hotline. A booking fee of HK$10 per ticket will apply. Patrons may choose to collect their tickets at any HK Ticketing outlet, or request delivery by courier or by mail to a specific address subject to an additional courier or mailing charge.
Counter Booking at URBTIX Outlets
Standard price tickets, half-price tickets for students and people with disabilities will be available from 1 December 2007 onwards at all URBTIX outlets. Payments in cash and credit cards (American Express, MasterCard, Diners Club and Visa) are accepted.
See URBTIX Outlets & Opening Hours
Counter Booking at HK Ticketing Outlets
Starting from 1 December 2007, Festival tickets to performances at the Hong Kong Academy for Performing Arts are also available through the following HK Ticketing outlets. Payments in cash and credit cards (American Express, MasterCard and Visa) are accepted.
- Hong Kong Academy for Performing Arts
- Hong Kong Convention and Exhibition Centre
- Fringe Club
- All Tom Lee Music Co Ltd branches
- AsiaWorld-Arena
- The Academy’s Landmark Heritage Campus - Béthanie
- Booking forms can be found in the 2008 Hong Kong Arts Festival Programme & Booking Guide, available at all URBTIX outlets. Also, you can download a copy here -> Standard Ticket Booking Form / Student Ticket Booking Form
- Complete the Booking Form in black ink, please include your phone number in case we need to contact you for further details.
- Mail the completed form to URBTIX* on or before 24 November 2007 together with a cheque / cashier's order (crossed and made payable to 'The Government of the HKSAR') OR with credit card information filled in, and a stamped, self-addressed envelope (not smaller than 10x17cm).
* URBTIX
Level 9, Administration Building
Hong Kong Cultural Centre
10 Salisbury Road
Tsim Sha Tsui
Kowloon, Hong Kong
(2008 Hong Kong Arts Festival) - Postage reference for local subscribers:
HK$1.40 - 1 to 8 tickets
HK$2.20 - 9 to 15 tickets
HK$3.00 - 16 to 30 tickets
(Please adjust the postage if you book more than 30 tickets) - Please be sure not to double-book tickets. For each subscription, please send only one official Booking Form via a single booking method (by fax, by post or on the Festival website).
Please also refer to Conditions of Sales
- Booking forms can be found in the 2008 Hong Kong Arts Festival Programme & Booking Guide, available at all URBTIX outlets. Also, you can download a copy here -> Standard Ticket Booking Form / Student Ticket Booking Form
- Complete the Booking Form in black ink, please include your credit card information, postal address and phone number in case we need to contact you for further details.
- Fax the completed Booking Form to (852) 2802 8160 no later than 24 November 2007.
- Please be sure not to double-book tickets. For each subscription, please send only one official Booking Form via a single booking method (by fax, by post or on the Festival website).
Overseas Fax Booking
Hotline : (852) 2734 9011 (10:00 am - 8:00 pm daily Hong Kong time)
Starting from 2 December 2007 onwards, overseas patrons may call the URBTIX Booking Hotline to reserve Festival tickets. Patrons will be faxed to confirm the booking information and credit card details (payment by Visa and MasterCard are accepted). The seats will then be reserved for up to three days. Once the confirmed reservation form has been faxed to URBTIX before the reservation deadline, the order will be processed and the patrons will be faxed back a confirmation letter containing ticket collection details at the performing venues. The service fee is HK$20 per order. Student tickets and tickets for disabilities are not available for overseas fax booking.
Please also refer to Conditions of Sales
FOR MORE INFORMATION
Enquiries
Ticketing enquiries: enquiry@hkaf.org
Festival Programme Enquiry Hotline: (852) 2824 2430
(Mondays to Fridays: 9:00 am - 1:00 pm & 2:00 pm - 5:30 pm; Saturdays: 9:00 am - 1:00 pm Hong Kong time)
URBTIX hotline: (852) 2734 9009 (10:00 am - 8:00 pm daily Hong Kong time)
Festival Information Counters
Festival Information Counters are located in the foyers of the Hong Kong Cultural Centre and the Hong Kong City Hall from 26 November 2007 to 16 March 2008.
Opening hours: 12:30pm - 8:30pm daily (Daily break 4:30pm - 5:00pm Hong Kong time)
Except: 22, 24 December 2007 (12:30pm - 6:00pm Hong Kong time)
6 February 2008 (12:30pm - 5:00pm Hong Kong time)
25, 26 December 2007, 1 January, 7-9 February 2008 (Closed)
Telephone: (852) 2724 5533 (Hong Kong Cultural Centre)
(852) 2523 0527 (Hong Kong City Hall)
