In-venue Performances
Ways to Book
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URBTIX – Standard price tickets and discount tickets for local full-time students and people with disabilities are available at all URBTIX outlets. (Handling fee is not required). Payment in cash, credit card (American Express, MasterCard and Visa) and China UnionPay Card (Hong Kong currency only) is accepted. Click here to see URBTIX Outlets & Opening Hours.
URBTIX – Starting from the first ticket sale date, telephone credit card booking for HKAF ticket is available through URBTIX during office hours (10:00am – 8:00pm daily) at 3166 1288 until 1 hour before each performance. Credit card bookings for oversea patrons (including China and Macau) are also available through the URBITX Hotline. The service fee is HK$9 per ticket. All service fees are non-refundable. The service fee is subject to change in accordance with the announcement of URBTIX.
URBTIX – Starting from the first ticket sale date, HKAF tickets can also be booked through URBTIX Internet Ticketing Service at www.urbtix.hk until one hour before each performance. The service fee is HK$9 per ticket.
URBTIX – Starting from the first ticket sale date, HKAF tickets can also be booked through URBTIX mobile application. The service fee is HK$9 per ticket. Click here to see the details.
From 9 December 2025 to 30 March 2026, a ticket re-sale service for all sold-out programmes is available at the HKAF office (Room 1205, 12/F, 2 Harbour Road, Wan Chai, Hong Kong). Please bring your ticket and visit during our office hours (Monday to Friday 9:30am to 7:00pm). A service charge of HK$40 will be deducted from every ticket re-sold. Only cash payments will be accepted.
From 9 December 2025 to 30 March 2026, patrons can register (in person or by telephone) at the HKAF office (Room 1205, 12/F, 2 Harbour Road, Wan Chai, Hong Kong) during our office hours (Monday to Friday, 9:00am to 5:30pm) to purchase re-sale tickets for all sold-out programmes. Patrons will be contacted by telephone if tickets become available. Only cash payments will be accepted.
Types of Tickets
During the Counter Booking period, each patron may purchase up to a maximum of 40 tickets per transaction.
Each student may purchase up to a maximum of 4 student tickets per performance at the URBTIX. Proof of identity has to be shown for inspection at the admission point. Those who fail to do so will be required to pay the full ticket price and handling charges.
Each holder of a 'Registration Card for People with Disabilities' issued by the Government of the HKSAR may book 1 half-price concessionary ticket for each performance. There are only a limited number of wheelchair seats and half price concessionary quotas in each venue and these will be available on a first-come, first-served basis. Proof of identity has to be shown for inspection at the admission point. Those who fail to do so will be required to pay the full ticket price and handling charges.
Discount tickets are available at all URBTIX outlets for full-time students, senior citizens (aged 60 or above) and people with disabilities.
Fees and Tickets Collection
Tickets purchased by URBTIX telephone credit card booking and on URBTIX website can be collected from any URBTIX outlets, ticket dispensing machines or by post. Tickets booked within 7 days of the performance can only be collected from URBTIX outlets or ticket dispensing machines.
Please present the credit card you used for the telephone or internet booking for authentication and collection of your pre-paid tickets. All ticket and service fees will be deducted from the subscriber’s credit card account. The service fee is HK$9 per ticket. If tickets are requested to be sent by registered post, the delivery charge is HK$28 per order. All service fees are non-refundable. The service fee is subject to change in accordance with the announcement of URBTIX.
A booking fee of HK$12per ticket will apply to internet bookings and HK$15per ticket will apply to telephone bookings via Cityline. Patrons may choose to collect their tickets by courier to a specific address, subject to an additional courier charge. All service fees are non-refundable.
Please read the Conditions of Sale carefully before placing order
• Ticket holders are strongly advised to arrive punctually. The Hong Kong Arts Festival Society Ltd (“HKAF”) reserves the right to refuse the (a) admission of latecomers (whether at the beginning of the performance or after the intermission) and (b) re-admission of audience members who leave the auditorium during the performance.
• The HKAF also reserves the sole discretion to determine the possibility of admission and re-admission of the audience (which includes latecomers and audience members who have left the auditorium and are seeking re-admission), as well as the manner in which they are admitted.
• In any case, should the HKAF permit the admission of latecomers, such latecomers shall only be admitted at designated latecomer point(s). No refunds or changes will be offered if ticket holders are refused admission due to late arrival. In the event of any dispute, the HKAF reserves all rights to make the final decision.
• In the event that latecomers are offered the option of watching a live cast of the performance on a TV provided by the venue, the HKAF cannot guarantee the visual and audio quality of the live cast, the inclusion or clarity of surtitles in the live cast, the conditions in which the live cast is viewed (such as background noise and lighting), or the proper functioning of the TV. No refunds or exchanges will be offered for the above conditions.
• When purchasing or collecting tickets in person, patrons must check their tickets before leaving the booking counter.
• No refunds or exchanges can be made after tickets are sold.
• During the Counter Booking period, each local full-time student may purchase up to a maximum of four student tickets per performance at URBTIX outlets.
• Student ticket holders must produce valid proof of identity (local full-time students) for inspection at the admission point. Those who fail to do so will be required to pay the full ticket price and handling charges.
• The holder of a "Registration Card for People with Disabilities" issued by the Government of the HKSAR may book one half-price concessionary ticket for each performance. Availability is limited and bookings will be treated on a first-come, first-served basis.
• People with disabilities must produce a valid "Registration Card for People with Disabilities" for inspection at the admission point. Those who fail to do so will be required to pay the full ticket price and handling charges.
• Concessionary tickets are limited and bookings will be dealt with strictly on a first-come, first-served basis.
• The price of discounted tickets will be rounded up to the nearest dollar on EACH ticket.
• Patrons below the age of six will not be admitted unless stated otherwise.
• When booking tickets, patrons should be aware and expect that the artist(s) and performance personnel may be changed due to various circumstances. The HKAF reserves the right to add, withdraw or substitute artists and/or vary advertised programmes and seating arrangements without offering refunds or exchanges. This includes, but is not limited to changes to the producers, directors, cast, lead role or soloist. Should there be such changes, HKAF will update the relevant information on its website as far as practicable.
• When booking tickets and selecting seating, patrons should be aware and expect that different seats have different viewing angles and effects. The HKAF and the programme organiser make no representation or warranty whatsoever on the quality and viewing effect of all and any seats in the venue for the programmes irrespective of the prices of the seats.
• Each performance is accompanied by either a printed or digital house programme, with digital versions available on the HKAF website one day prior to the performance.
• For online programmes, the HKAF is not responsible for connectivity problems, power outages or other technical issues originating on the patron’s end. Tickets will not be refunded.
• None of The Hong Kong Jockey Club Charities Trust, The Hong Kong Jockey Club, their respective affiliates or any other person involved in or related to the compilation of the contents herein (collectively, “the HKJC Parties”) makes any express or implied warranties or representations with respect to the accuracy, timeliness or completeness of the contents or as to the results that may be obtained by the use thereof. In no event shall any HKJC Party have any liability of any kind to any person or entity arising from or related to any actions taken or not taken as a result of any of the contents herein.
• In the event the HKAF, in its discretion, decides to offer a refund for cancelled or postponed events, the HKAF will be responsible for refunding only the purchase price of the ticket and the refund will be made to the holder of the original ticket only. All handling charges collected by URBTIX and other entrusted ticketing agencies, as well as any ticket delivery charges, are non-refundable.
Seat Limitation
Seat may have restricted sightlines, obstructed view of surtitles, limited legroom, or side view. When booking tickets and selecting seating, patrons should be aware and expect that different seats have different viewing angles and effects. The HKAF and the programme organiser make no representation or warranty whatsoever on the quality and viewing effect of all and any seats in the venue for the programmes irrespective of the prices of the seats.
You may visit the following websites to view seating plans of different venues:
LCSD Venue:
https://www.lcsd.gov.hk/en/ticket/seat.html
HKAPA Venue:
https://www.hkapa.edu/hirers/venues
Freespace Venue:
https://www.westk.hk/en/venue/freespace
Be sure to read our Conditions of Sale before placing your order.
Remarks
All the content of works are independently produced by the organiser/creative team, and do not reflect the views or opinions of the Sponsor.