In view of the reopening of performing venues on 19 February, the Hong Kong Arts Festival announces changes to in-venue programmes. Please visit this page for details.

In-venue Performances
Counter Bookings: 2 Feb 2021 (Tue) onwards

From 10:00am on 2 February 2021, HKAF tickets for in-venue performances are available for purchase at all URBTIX outlets and through URBTIX Internet Ticketing Service, www.urbtix.hk. Tickets for performances at the Freespace are available through West Kowloon Cultural District (www.westkowloon.hk).


Ways to Book

  1. In Person
    • URBTIX – Tickets are available at all URBTIX outlets. Payment in cash, credit card (American Express, MasterCard and Visa) and China UnionPay Card (Hong Kong currency only) is accepted. Click here to see URBTIX Outlets & Opening Hours.
    • Xiqu Centre and Freespace Ticket Office – Tickets to performances at the Freespace are also available through the Xiqu Centre and Freespace Ticket Office. Payment in cash, credit card (American Express, MasterCard and Visa) and China UnionPay Card (Hong Kong currency only) is accepted.
  2. By Telephone
    • URBTIX – Call URBTIX Telephone credit card booking service at (852) 2111 5999. Service is available daily (10:00am - 8:00pm) until one hour before each performance.
    • West Kowloon Cultural District – Call West Kowloon Cultural District’s Telephone Bookings Hotline at (852) 2200 0022 for HKAF tickets to performances at the Freespace. Hotline operates daily (10:00am -8:00pm)
  3. Via Website
    • URBTIX – Book online at www.urbtix.hk until one hour before each performance.
    • West Kowloon Cultural District – HKAF tickets to performances at the Freespace are also available for purchase at www.westkowloon.hk.

Types of Tickets

  1. Standard Tickets
    During the Counter Booking period, each patron may purchase up to a maximum of 40 tickets per transaction.

  2. Student Tickets (only for local full-time students)
    Each student may purchase up to a maximum of 4 student tickets per performance at the URBTIX / West Kowloon Cultural District. Proof of identity has to be shown for inspection at the admission point. Those who fail to do so will be required to pay the full ticket price and handling charges.

  3. Tickets for People with Disabilities
    Each holder of a 'Registration Card for People with Disabilities' issued by the Government of the HKSAR may book 1 half-price concessionary ticket for each performance. There are only a limited number of wheelchair seats and half price concessionary quotas in each venue and these will be available on a first-come, first-served basis. Proof of identity has to be shown for inspection at the admission point. Those who fail to do so will be required to pay the full ticket price and handling charges.

  4. Discount Scheme of Hong Kong Chinese Orchestra, Hong Kong Sinfonietta and Yip’s Children’s Choir
    Discount tickets are available at all URBTIX outlets for full-time students, senior citizens (aged 60 or above) and people with disabilities.


Fees and Tickets Collection

  1. Via URBTIX
    Tickets purchased by URBTIX telephone credit card booking and on URBTIX website can be collected from any URBTIX outlets, Cityline ticketing outlets, ticket dispensing machines or by post. Tickets booked within 7 days of the performance can only be collected from URBTIX outlets, Cityline ticketing outlets or ticket dispensing machines.

    Please present the credit card you used for the telephone or internet booking for authentication and collection of your pre-paid tickets.

    All ticket and service fees will be deducted from the subscriber’s credit card account. The service fee is HK$8 per ticket. If tickets are requested to be sent by registered post, the delivery charge is HK$28 per order. All service fees are non-refundable. The service fee is subject to change in accordance with the announcement of URBTIX.

  2. Via West Kowloon Cultural District
    Patrons may choose to download and print e-ticket from their confirmation E-mail. They may also collect their tickets at Venue Ticket Office or Self-service Kiosk by providing the credit card used for payment, booking transaction number and email address for ID verification. They can also register for delivery by courier to a specific address, subject to an additional courier charge.


Be sure to read our Conditions of Sale before placing your order.